Platform and Business Partner Agreements

An e-commerce platform or mobile app runs on a network of contracts with users, sellers, payment institutions, logistics companies and software providers. We prepare this entire contract network, set up an allocation of responsibilities that fits the platform’s business model and conduct negotiations with business partners.

What are platform agreements?

Platform agreements are the set of contracts governing a digital platform’s relationships with its users and business partners. User and membership agreements, seller or service provider agreements, payment and logistics service agreements, and software development and hosting agreements all fall within this scope.

These agreements must be consistent with each other: if a commitment the platform gives to users has no counterpart in the seller or logistics agreement, the responsibility stays with the platform.

Scope

• Preparing user, membership and seller agreements
• Reviewing and negotiating payment institution, logistics and software provider agreements
• Terms of use consistent with app store rules
• Managing liability arising from platform content

How We Work

1. Mapping the platform’s business model, parties and money flows
2. Setting the allocation of responsibility and risk for each relationship
3. Preparing the set of agreements so that they are consistent with each other
4. Conducting negotiations with business partners
5. Updating the agreements for new features and changes to the business model